1. The term “ the Company” shall mean Autopoint Performance Pte Ltd

2. The term “ the Company” shall save where the context otherwise requires mean the person whose name or whose signature is set out on our website or on any of our documents ie. Job card, vehicle drop off form, etc

3. Verbal repair estimates given by the Company in respect to costs and/or completion times shall operate as a guide only

4. In event where the Customer fails to collect his/her vehicle within the period of 2 days after notification by telephone to the Customer, or after 3 telephone attempts have been made by the Company upon completion of all repair works (ant the entry on the Company’s job card of telephone notification and/or attempts shall be conclusive evidence thereof), the Company hereby reserves the right to store the Customer vehicle in open storage in which the Company shall not be responsible for any loss/damage to the Customer’s vehicle or any accessories due to theft or any other causes whatsoever and howsoever caused, even if due to the negligence of the Company. Any costs and/expenses incurred by the Company as a consequence of the storage by the Company of the vehicle shall be paid for by the Customer and the Company shall be entitled to charge the Customer thereof.

5. In the event that the Customer shall fail to collect his/her vehicle within a period of 21 days after notification or attempts by the Company upon completion of all repair works as provided In Clause 4 hereof or within 7 days after written estimate of repair charges has been notified to him/her and has not been accepted by him/her, the Customer shall be deemed to have abandoned his/her vehicle, in which the Company, without any liability whatsoever to the Customer shall have the right to take whatever action it may deemed fit in respect of the vehicle or against the Customer for damages, expenses and costs suffered or incurred by the Company. In addition, the Customer irrevocably agrees to reimburse the Company (on a full indemnity basis) for all legal charges incurred by it in connection with this agreement.

6. The Company shall not be responsible for any loss and/or damage the Customer’s vehicle or any articles attached to or left inside the vehicle whilst on the Company’s premises or under the Company’s control from whatsoever cause arising.

7. The Customer or his/her agent on the website, job card or invoice shall be deemed to and does hereby give express permission to the Company to carry out any required tests or static inspection as the Company may, in its absolute discretion, consider necessary and the Customer waives any claim for loss or damage arising from any such road tests or static inspection.

8. The Company hereby accepts into its premises and undertakes repairs on the express understanding that the person delivering the vehicle to the Company and the Company’s premises or making available the key to the vehicle for collection by the Company’s personnel is the registered own of that vehicle or a authorized servant or agent of such registered owner and any work order authorised by any such person shall be treated by the Company and is hereby deemed to be the firm instruction or the Company and/or registered owner of the vehicle to the Company to carry out the work specified.

9. In the event of any work being in the opinion of the Company to comply with estimates concerning the time of completion of work order for the purpose of rendering the Customer’s vehicle in a safe road worthy and mechanically sound condition reasonably efforts shall be made by the Company to contact the Customer before the commencement of such work. However, in the event of the Company being unable to obtain express authority from the Customer for the carrying out of such additional work, the Company reserves the right to carry out the works as it deems fit and necessary up to the amount of $500 and the Company shall charge for such additional work and Customer shall  be liable for payment for such additional works/repairs as if he/her expressly requested or authorized for the same.

10. Although every effort shall be made by the Company to comply with estimates concerning the time of completion of work specified in a job order, the Company shall not be responsible for any delay arising out of fire, flood, storm, breakdown of equipment, absence of necessary personnel, interruption of any public utility service, non-availability of spare sparts or any other case whatsoever beyond any reasonable control of the Company.

11. In the event of the Company accepting responsibility for default in complying with the job order or any other matter complained of by the Customer, the Customer hereby expressly agrees and declares that the Company shall under no circumstances be liable to compensate the Customer for loss of use of the vehicle during the period of rectification of the fault complained or any other matter beyond the execution of any adjustment or repair to the vehicle required to rectify the fault complained of or completion of any outstanding repairs.

12. The Company provide warranty against defects arising from worksmanship or material defects for a period of 1 month for mechanical repair. The Company may, in its sole discretion, but not the obligation, to rectify the fault of complaint or complaint based on warranty (if any) or goodwill.

13. The Company shall be deemed to have general lien over the Customer’s vehicle and such lien shall not lost upon the Company returning the vehicle to the Customer or otherwise parting with possession of the vehicle.

14. Under the terms of this agreement, a general lien shall be deemed a right to retain possession of a vehicle in respect of any debts owned by the Customer to the Company whether in, connection with that vehicle or not.

15. If the repairs involve a vehicle which had been involved in an accident and/or collision, it is in the Company’s own interest to ensure that he/she has successfully lodged a claim. The Company shall not be involved in any negotiation between the Customer and his/her insurer or any third party. If the insurer or any third party refuses to pay, or is unable to pay, or does not pay the balance or the full amount of repair cost which is appropriate, is chargeable to the Customer and the Customer is liable thereof.

16. Any parts (even stipulated genuine brand of the vehicle) or lubricants brought by the Customer and used on the vehicle, shall not be the responsibility of the Company nor shall the Customer hold the Company liable to offer any warranty whatsoever even though the Company was involved directly, or indirectly, in the process of servicing or repairing the vehicle with these parts brought in by the Customer.

17. If any of the provisions of this agreement shall be invalid or ineffective or become invalid or ineffective, such invalidity of the other provisions of this agreement. The invalid or ineffective provisions shall be replaced with valid provision which incorporate economic intent and purpose of the invalid or ineffective provision to the extent possible. This provision shall also apply if this agreement contains a gap which requires an appropriate provision.

18. These terms and conditions are governed by the laws of the Republic of Singapore

19. During the pick-up and/or delivery of your vehicle, we will ensure that maximum precaution is taken to prevent any unforeseen accident or so forth. In the event of any unforeseen accident, our liability will be limited to the repair of the vehicle.

20. The Customer consents and authorises the Company to use Customer’s personal data for the following purposes:

    1. Responding to your enquiries regarding vehicles, vehicles sales/leasing/servicing/repairs, vehicle parts and accessories, and any other services we offer:

    2. Receiving feedback and dealing with complaints;

    3. Processing orders and administering accounts;

    4. Providing customer support, such as service maintenance reminders;

    5. Vehicle warranties and vehicle special services campaigns;

    6. For obtaining and sending quotations from different insurance companies;

    7. Research and surveys;

    8. Meeting regulatory requirements and legal obligations;

    9. To share your personal information with companies related or affiliated with the Company;

    10. To share your personal information with trusted third party vendors, insurance companies and/or data intermediaries to process your personal information and for the trusted third party vendors, insurance companies and/or data intermediaries to contact you on behalf of the Company to fulfil any of the aforementioned purposes.

 

20.1 Where your personal information is shared with any third party vendors or data intermediaries, steps will be taken to ensure that your personal information is protected in accordance with the Personal Data Protection Act 2012 (Act 26 of 2012). “Personal Information” refers to all and any information relating to you obtained by us in the course of and as a result of the provision of any products and services by us to you. Our privacy policy can be found at www.autopointp.com/privacypolicy. Please refer to the said website for the Company’s obligations and practices in the handling of Customer